Contact Us

Questions / Feedback

For transit related inquiries, comments, concerns and customer service issues, please contact: 

CAT Informational Email 
Chapel Hill Transit Online Feedback Form
DATA Online Feedback Form
Triangle Transit Online Feedback Form


For comments on GoTriangle commuter services (GoPass, bike/pedestrian issues, teleworking, vanpools, etc.), please fill out our online feedback form.

For urgent matters, contact our GoTriangle Regional Transit Information Center.

GoTriangle Regional Transit Information Center

Our customers come first. In addition to this website, customer service and regional transit and ridesharing information is available through the GoTriangle Regional Transit Information Center at 919-485-RIDE (7433).

Hours of Operation:
7am – 10pm (Monday–Friday)
8am – 8pm (Saturday)
8am – 5pm (Sundays and Holidays not listed below)
7am – 7pm (Christmas Eve & New Year's Eve)
Closed on Christmas Day, December 25

To contact your local transit system directly, visit the About Us section for details.

For Employers

Looking for information for Employee Transportation Coordinators (ETCs) or Commute Trip Reduction Program Assistance?
Call (919) 549-9999, press "5" or email any of the program contacts below:


  • Downtown Raleigh – Kathy Molin, .(JavaScript must be enabled to view this email address)
  • Other areas of Wake County – Michelle Epps Parker, .(JavaScript must be enabled to view this email address)
  • Chapel Hill – Len Cone, .(JavaScript must be enabled to view this email address)
  • Durham & Orange County – Stephanie Loyka, .(JavaScript must be enabled to view this email address)
  • RTP – Craig Reed, .(JavaScript must be enabled to view this email address)

Hours of Operation: 8am - 5pm (M-Fr)


Accuracy is important. If you notice any inaccurate/outdated info on the website, or if you are having problems with web functions that are not working, please let us know by filling out this online form.