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General FAQ

You've got questions? We've got answers! If you can't find the answer to your question, click "Contact Us" at the bottom of this page.

What is GoTriangle?

GoTriangle is a partnership of public transportation agencies and organizations providing commuter benefits and outreach in the Research Triangle region of North Carolina. Find out more on the About Us page.

Who should use GoTriangle?

Anyone who lives or works in the Triangle region and is interested in finding out what alternative transportation options are available and how to use them.

What is the status of the rail project?

Plans for expanded bus and light rail services have been in the works for the Triangle for over a decade. In February of 2009, the two metropolitan planning organizations for the Triangle region completed work on long-range transportation plans, which include increased bus service and a light rail service. Governor Bev Purdue’s recent signature on the Congestion Relief/Intermodal Transport Fund Bill (HB 148 and SB 151) provides for voter referenda on a one-half cent sales tax to finance the bus and rail expansion. There are 51 miles of light rail in the updated transportation plans to be built in Chapel Hill, Durham, Cary and Raleigh between 2015 and 2030.

When are you getting service to my area?

View Triangle Transit’s Short Range Transit Plan 2009-2013. Take a look at the transit plan for Raleigh as well or contact the transit service planner in your area.

How do I know if teleworking is a good option for me?

First you will need to find out if your employer has a teleworking policy. The next step is to take this teleworking assessment to figure out if it is the right choice, given your line of work and your personal working style.

Does my employer provide commuter benefits?

Visit our For Employers page to find a list of currently participating employers.

Can I use ERH if my bus is late or doesn't show up?

ERH cannot be used for transit delays. If your bus is running behind schedule, please be patient. It will take longer to schedule an Emergency Ride Home than to just wait. Contact GoTriangle at (919) 485-RIDE (7433) to check on bus delays.

What if I haven't registered for Emergency Ride Home (ERH) and I need to use the service?

No problem! Simply sign up for ERH and print a ride voucher directly from the ShareTheRideNC.com/erh website. Just be sure to read the rules and instructions carefully.

Can I bring my bike on the bus?

All Triangle Transit, CAT, DATA and Chapel Hill Transit buses can carry two bikes on the front rack. Bikes are not allowed on-board the buses.


Transit FAQ

Trip Planner FAQ

Carpooling FAQ

Vanpooling FAQ

Your Guide to Transit (pdf)

Your Guide to Biking and Walking (pdf)

Your Guide to Ridesharing (pdf)