Public Workshops

Your feedback is very important to us. Please check here for upcoming workshop dates. For more information and to view information from previous meetings, check the Public Workshop page.

Final Plan Details – June 2012

The Designing Better Bus Service - Final Plan is available for review: 

Title Page & Acknowledgements

Chapter 1– Executive Summary

Chapter 2 – Public Involvement

Chapter 3 – Existing Conditions

Chapter 4 – Community Conditions

Chapter 5 – Service Measures

Chapter 6 – Congruency Analysis



Appendix A – Public Involvement Materials

Appendix B – Route Profiles 

Appendix C – DATA Fixed Route Performance Measures

Appendix D – Route Models

A print copy can be found at Durham Station.

How to give comments here.

 DBBS Sounding Board

The DBBS Sounding Board is a partner in the development of the recommendations for service improvements that will be included in the Final Draft Plan. 

For more information, check the Sounding Board page.

Thousands of people ride Durham Area Transit Authority every day. The service provides a vital link to employment, doctor's appointments, school and all of the best that Durham has to offer. You can play an important role in helping to shape Durham’s growing transit system by helping us with the Designing Better Bus Service in Durham (DBBS) project. Planning staff needs your help to determine citizens’ priorities and ideas for improvement. The sessions provide an opportunity for frank discussions about transportation issues that are important to our community.

If you have questions about Designing Better Bus Service in Durham please leave your comments at the online form or call 485-PLAN(7526).       

For information on Designing Better Bus Service, jump to:


Background Information

The City of Durham and Triangle Transit are conducting a comprehensive analysis of the DATA bus service to look at ways to improve the service. This effort is called Designing Better Bus Service in Durham. The City of Durham selected a consultant, Parsons Brinkerhoff, to provide technical assistance. In June 2012 Triangle Transit will provide recommendations for service improvements to the City of Durham in a Final Draft Plan. Any recommended service changes will need to be done given existing financial resources, although the recommendation will include scenarios in which expanded resources become available.

Community outreach for Designing Better Bus Service began in March 2011. Triangle Transit staff met with stakeholders and members of the community at neighborhood meetings. Input from current DATA passengers was collected with an on-board survey as well. Feedback from the public will continue to be sought throughout the Designing Better Bus Service project with public workshops at critical stages in the process.

Who Will Approve Our Recommendations - The Decision-Making Process

Durham City Council will make the final decision on whether to adopt the Final Plan. Triangle Transit will present recommendations for service improvements in the Final Plan to the Durham City Manager who will bring the plan to the Council for consideration. The City Council received comments from the public at a Public Hearing on the Draft Plan in March 2012.

The Final Plan for DATA route changes will be presented to City Council in June 2012 for a final decision and vote.

For more information about the decision-making process, please click the image below.


 DATA is managed for the City of Durham by Triangle Transit and aims to provide Durham with effective transit service – service that builds public support and increases awareness of how public transportation contributes to the quality of life.

DATA offers comfortable and safe mobility and accessibility to universities, hospitals, schools, businesses, and shopping centers through transit services that contribute to congestion relief, cleaner air, and economic development.