How to Ride the Bus

Rider guide

First time riding the bus?

• Get to your stop five  to 10 minutes early and wait where the operator can see you.
• As the bus approaches, check the sign above the front window to make sure it’s the route and destination you want.
• Signal the operator that you wish to board.
• Be ready with exact fare, ticket, transfer receipt or pass.
• Stay back from the curb and wait until the bus comes to a full stop before boarding and paying your fare. Learn how to pay your fare.
• Disabled passengers have priority seating in the side seats and first rows in the front of buses, so please allow them priority in those seats.
• If the bus is crowded, GoTriangle allows passengers to stand. If there appears to be no standing room, please wait for the bus operator to create room.
• Major stops are announced. If you’re new to the area, just ask the operator to call out your destination.
• About a block before you want to get off, push the black or yellow plastic strip or pull the cord above your head to request the next stop.
• Exit through the rear door.

Safety tips

• Browse our Rules of Conduct to understand how GoTriangle promotes our riders’ safety and comfort.
• To report an emergency or a suspicious package or behavior, tell the operator right away or call 911. (Never touch, smell, taste, examine or move a suspicious package or its contents. Do not show the package to other passengers.)
• Riding at night? Wear light-colored clothing and carry a reflector or flashlight so the operator can see you.
• Never cross in front of a bus unless it is stopped at a red light.