About DATA ACCESS
DATA ACCESS is the name of the ADA paratransit service for the City of Durham. DATA ACCESS is sponsored by the Durham Area Transit Authority (DATA). Only riders who meet the criteria specified by the ADA and who have been certified as eligible can use DATA ACCESS. Persons do not qualify automatically just because they have a disability or on the basis of age. Eligibility is based on a person's functional limitations.
If you live outside of the DATA ACCESS service area and believe that your disability would qualify you for DATA ACCESS, you may still apply for the service. If you are certified as eligible, however, DATA ACCESS would not be able to pick you up at your residence; you would need to come to a location that is within the DATA ACCESS service area.
HOW TO APPLY:
If you think that you or someone you know is eligible for the DATA ACCESS service, you can download an ACCESS Application or call (919) 560-1551 to receive an application by mail. A doctor or registered health care provider must complete part of the application form before it is returned to ACCESS. The application forms are then reviewed and processed by an ADA Specialist. Faxed applications will not be accepted. If you have received a notice that you are required to be recertified you may download the Recertification Application.
Once ACCESS receives a completed application form, we will contact you to schedule a date and time for the required in-person assessment. You will need to come to one of our assessment sites where a licensed therapist will evaluate your functional abilities related to use of public transit, including, for example, your ability to walk or travel a measured distance. If you use a mobility aid, you must bring it to the assessment. If transportation to and from the assessment is needed, it can be provided and scheduled when the assessment appointment is scheduled.
The complete review process takes up to 21 days. Notification regarding your eligibility will be sent through the mail.
Cash Fare: $2 one-way
Ticket booklet: 10 tickets $17
Taxi Cab Coupons: $25 ($51 value)
5:30 a.m. - 12:30 a.m.
Sundays and Holidays
6:30 a.m. - 7:30 p.m.
1911 Fay Street
Durham, NC 27704
P: (919) 560-1551