transit

Accessible Services

All bus systems in the Triangle are committed to providing a public transportation system that everyone can use. We encourage individuals with disabilities to take advantage of the independence and flexibility that is provided by our fixed route and shuttle service. Both seniors and individuals with disabilities are entitled to discounted fares.

Accessible Features on Buses and Shuttles

Wheelchair Lifts or Ramps: All CAT, C-Tran, CHT, DATA, Triangle Transit and Wolfline buses and shuttles are wheelchair-accessible vehicles. To board the bus using your wheelchair, simply ask the bus operator to help you aboard. Depending on the type of bus, the bus operator will lower the lift or extend the ramp at one of the doors. When using the lift, move your chair onto the platform and the bus operator will lock you in safely and raise you up into the bus. Move towards the wheelchair seating area and the bus operator will safely buckle in your chair. If you need assistance with your seat belt, ask the operator to assist you.

Kneeling Buses: All buses can also kneel to help accommodate passengers with limited mobility. Just ask your bus operator to lower the bus so that you can more easily step aboard.

Talking Buses: Most of the buses in the region are now equipped with “Talking Bus” technology that automatically announces the locations of major stops and intersections to help passengers orient themselves and prepare to get off the bus at their stop.

Personal Care Attendants: All personal care attendants and service animals ride for FREE on all buses and shuttles in the Triangle.

ADA Accessible Paratransit Services

If you have a physical or mental disability that prevents you from using the bus system, you may qualify for one of the ADA Paratransit programs throughout the region.

How Do I Apply?
Paratransit Qualification Application - If you believe you qualify, complete Part A of this application and then give both Parts A and B to a Health Care Provider who is familiar with your condition to have them complete Part B. Your signature on the application authorizes this professional to provide information to the participating paratransit system regarding your eligibility for ADA paratransit services and any needed clarification of functional limitations due to your disabling condition. The application must be properly and fully completed in order to be considered.

Individuals who are deaf or hearing impaired may contact Paratransit services throughout the region by telephone by dialing 1-800-735-2962 and requesting that the operator call the bus service’s phone number. The operator will then type the information to the caller.

Eligible residents of Raleigh
Accessible Raleigh Transit (ART)
Web Site
Phone number: 919-996-3459

Eligible residents of Durham
DATA’s ACCESS Program
Web Site
Phone Number: 919-560-1555

Eligible residents of Chapel Hill
EZ Rider Program
Web Site
Phone Number: 919-968-2755

Eligible residents of Cary
Cary Transit
Web Site
Phone Number: 919-481-2020

Eligible residents of Raleigh, Durham, and Chapel Hill whose travel begins and ends three-quarters of a mile or less from Triangle Transit fixed route service
Triangle Transit Paratransit System (T-Linx)
Web Site
Phone: 919-485-7468