Ride Guide


A First-Timer's Guide to Riding the Bus

  • Use the Trip Planner to find walking directions to the nearest bus stop, estimated departure and arrival times, and any bus transfers that may be required. Real time bus info is also available for some routes. (See Segment 1)
  • Arrive at your stop between five to ten minutes early. Wait on the sidewalk where the operator can see you. (See Video Segment 2)
  • As the bus approaches, check the sign above the front window to make sure it's the route and destination you want. If it is, signal the operator that you wish to board. (See Video Segment 2)
  • Be ready with exact change or a valid pass or transfer. You can buy a regional pass online(See Video Segment 3)
  • Stay back from the curb and wait until the bus comes to a complete stop. Then, get on the bus at the front door and pay your fare. View information on how to pay your fare.
  • Most buses are equipped with automated announcements of major stops and intersections; otherwise, the bus operator makes the announcements. If you are not familiar with the area, you can ask the operator to call out your destination when you board.
  • When you want to get off, push the black or yellow plastic strip, or pull the yellow cord above your head or next to the windows to request the next stop. (See Video Segment 6)
  • Gather all personal items and exit through the rear door. (See Video Segment 6)

How to Ride: The Complete Video Guide                         Segment 1: Planning Your Trip


Segment 2: Catching the Bus                                        Segment 3: Paying the Fare


Segment 4: Common Courtesies                                   Segment 5: Safety & Security


Segment 6: Getting Off the Bus


For Your Safety

  • When riding at night or early in the morning, wear light-colored clothing and carry a reflector or flashlight so the operator can see you.
  • Never cross in front of a bus unless it is stopped at a red light.
  • To report an emergency or a suspicious package or behavior, tell the operator right away or call 9-1-1 .
  • All Triangle bus systems are ADA accessible. Learn more about accessible services.
  • If you have a disability that prevents you from using the fixed-route buses, you may be eligible for ADA complementary paratransit service. Learn more about paratransit services.

You’re all set. Plan Your Trip now!