Shipping Information

You’re about to purchase a bus pass.  Thank you!

Please note that Triangle Transit charges a $1.00 shipping and handling fee per transaction. Our Customer Service Representatives will receive immediate notice of your purchase.  All passes will be mailed within 1 business day of the transaction.  Business days are Monday - Friday. See hours below.

Please note: If you purchase your pass(es) using an eCheck, then Triangle Transit will not ship your pass(es) until the eCheck has cleared, which typically takes 3 to 5 business days.

If you do not receive your pass within 7 days, please contact Triangle Transit Customer Service:

Phone Number: 919-485-RIDE (7433)
Hours: 7:00am - 10:00pm (Mo-Fr); 8:00am - 5:00pm (Sat)
Email Address: .(JavaScript must be enabled to view this email address)